Splash Centre & Whanganui East Pool

Help lead safe, high-quality aquatic operations and build a capable, confident team delivering for our community.

About the Role

We're looking for a people-centred and standards driven leader to take on the role of Aquatics Quality & Assurance Lead, providing technical expertise and supporting the safe, reliable and consistent operation of our aquatic facilities.

This role plays a key part in maintaining pool infrastructure, minimising unplanned closures, strengthening preventative maintenance planning, and ensuring operational documentation is audit-ready and aligned with best practice.

While aquatics experience is valuable, we're equally interested in strong leaders experienced in maintenance from a relevant trade, who bring a solid understanding of health and safety, compliance, and are ready to learn technical pool related water testing and plant maintenance.

What You'll Be Doing

• Performing and coordinating maintenance activities, while supporting forward maintenance planning across sites.
• Diagnosing and fixing equipment issues.
• Leading, coaching and supporting operational teams to build capability and confidence.
• Improving systems, processes and documentation to ensure consistency and compliance.
• Supporting staff training, inductions and ongoing competency.
• Promoting a strong safety culture and continuous improvement mindset.
• Providing oversight of water quality, plant operations, and safe work practices.

What You'll Bring

You're a practical, ‘people-centred' leader who knows how to get the best out of a team while keeping safety and quality front of mind.

Essential:

• Proven experience leading or supervising teams in an operational environment.
• The ability to identify potential issues early and address them before they develop into larger problems.
• Experience in maintenance with a trade or technical background (e.g. mechanical, electrical, plumbing or similar).
• Experience working with contractors and planned maintenance.
• *New Zealand Certificate in Aquatic Treatment Systems (L4).
• *Confined Space and Gas Monitoring trained.
• *Certified Handler.
• Strong understanding of health & safety and working within regulated environments.
• Ability to coach, train and support staff development.
• Strong communication and relationship-building skills.
• A proactive, solutions-focused approach.

*Training can be provided

Desirable:

• Experience in aquatics, water treatment, or similar environments.
• Experience working with contractors and planned maintenance.
• Familiarity with compliance, SOPs, or operational documentation.

Why Join Us?

• Play a key role in keeping our community safe by ensuring reliable, high quality aquatic operations.
• Ongoing training and development to build your capability in this specialised field.
• You will be part of a team that looks out for each other, takes pride in doing things well and understands that getting the basics right is what keeps everything else working.

Hours of Work

This role includes one weekend day, with days of work negotiable - 40 hours a week.

How to Apply

To download the PD, and to apply for this role go to: https://whanganuidc.recruitmenthub.co.nz/Vacancies and enter ref code 6887807

To learn more about this role please contact Lucy Thompson, Aquatics Services Manager at lucy@splashcentre.co.nz.

Applications close 13 May 2026

Please Note, only applications submitted via our careers page can be considered.